Privacy policy
How we collect, use and protect your information.
ODO Building Services ("we", "us") is committed to protecting your privacy. This policy explains what information we collect through this website, how we use it, and your rights over it.
Information we collect
When you use our quote form, we collect the information you provide: your name, phone number, email address, postcode or area, the service you need, details of the job, your preferred contact method and any photos you choose to attach. We also record the page you sent the form from. If you have accepted analytics cookies, we include how you arrived at the site (for example the search engine or advert you came from).
How we use your information
- To respond to your enquiry and provide a quote
- To arrange and carry out work you have asked for
- To contact you about a job or quote you have requested
- To understand which parts of the website generate enquiries
We do not sell, rent or share your personal information with third parties for marketing.
Cookies and analytics
We use a small amount of browser storage to remember your cookie choice. With your permission, given through the cookie banner, we use Google Tag Manager and Google Analytics to understand how visitors find and use the site, for example which pages are viewed and whether the phone, WhatsApp or quote buttons are used. These are not loaded unless you click Accept, and we do not use advertising cookies. You can change your choice at any time by clearing this site’s data in your browser.
Storage and security
Enquiries sent through the form, including photos, are delivered by email to our business mailbox and are not stored in a database on this website. We keep enquiry information only as long as needed to deal with your enquiry or job and to meet our legal obligations.
Your rights
Under UK data protection law you can ask to see, correct or delete the personal data we hold about you. Contact us at sonnie@odobuildingservices.com.
Contact
Questions about this policy can be sent to sonnie@odobuildingservices.com or by calling 07928 664708.